Office Policies During COVID-19 Crisis

We want you to know that we are here for you! Your health and safety is our primary concern. We have established enhanced protective procedures to create a safe environment for our patients. There is a lot to worry about in these uncertain times, but rest assured we are here to make sure your healthcare needs are met.

Appointments can be conducted either in office or by telemedicine, whichever you and your physician feel is safest and most appropriate for you.

Telemedicine

Telemedicine visits can be completed with your cell phone or computer with the use of the camera and microphone. At this time most commercial insurance, Medicare and Medicare Advantage Plans are covering your Telemedicine visits the same as if you were in the office.

In Office Appointments

Sick Visits

All sick visits including suspected COVID-19 visits will be conducted as
telemedicine visits at this time. People with COVID-19 have reported a wide range of symptoms — ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combination of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

You will be screened over the phone and a telemedicine visit will be scheduled with your doctor. If it is determined that you warrant a COVID-19 test, we have tests available and will arrange that for you.

Routine Follow Up Visits and Physicals

If you prefer to be seen in person at this time, please be aware of the following procedures:

Pre-Screening

All patients will complete a screening prior to entering the building, to ensure that no one entering the clinic is exhibiting any symptoms of COVID-19.

Wait in your Car

When you arrive at the office for your scheduled appointment, please call us to let us know you have arrived. Stay in your car. We will greet you at the front door when we have a exam room ready for your visit. Copays and deductibles will be collected via telephone.

Masks

We are requesting that all patients wear a mask (or face covering) prior to entering the office building and continue wearing it until you leave the building, in order to protect you and everyone around you.

Patients Only

Patients should come to their visit alone, if possible. Only necessary caretakers of the elderly or disabled patients should accompany patients in the office. Our goal is to practice social distancing as much as possible while in the office, we will call you to schedule follow up appointments.

Labs

Due to COVID-19, we no longer have a working lab in our office for routine labs. If you are due for labs, you will need to contact us in advance of your
appointment, and we can fax your order to a local draw station.

Prevention

Your best defense against this disease is to wear a mask when in public, wash your hands frequently and utilize hand sanitizer.

Be safe and be well,
Michael J Parisi, D.O.
Jill Arnold, PA-C